MyMedVault respects your right to control your personal data. You can delete your data directly within the app, or submit a request by email.
Option 1 — Delete data inside the MyMedVault app
1
Delete individual documents
Open any document → tap the delete icon. The document and all extracted
health records associated with it are permanently removed immediately.
2
Delete your entire account
Go to Home → account icon (top-right) → Delete Account.
This permanently deletes your account, all uploaded documents, all extracted
health records, and your email address from our servers.
Both actions take effect immediately and cannot be undone.
Option 2 — Submit a deletion request by email
If you no longer have access to the app, email us at the address below. Include the email address associated with your MyMedVault account and we will delete your data within 7 business days.
Send Deletion Request EmailWhat data is deleted vs. retained
| Data type | When deleted | Retention after deletion |
|---|---|---|
| Uploaded medical documents (files) | Immediately on request | None — permanently removed |
| Extracted health records & AI summaries | Immediately on request | None — permanently removed |
| Profile photo | Immediately on account deletion | None — permanently removed from Cloud Storage |
| Doctor profile & network links | Immediately on account deletion | None — permanently removed |
| Shared documents (doctor access) | Immediately on account deletion | None — permanently removed |
| Family member profiles | Immediately on account deletion | None — permanently removed |
| Account (email address) | Immediately on account deletion | None — permanently removed |
| Vaccination profiles & reminder schedules | Immediately on account deletion | None — permanently removed from server |
| Doctor notes & appointment reminders | When app is uninstalled | Stored locally on device only — never on our servers |
| Server access logs | Not individually deletable | Auto-deleted after 30 days (Cloud Run default) |
Contact
Developer: Rambabu Kokkiligadda
App: MyMedVault (io.medvault.app)
Email: support@cloudnova.one
Privacy Policy: docs.cloudnova.one/mymedvault/privacy-policy.html